Terms of Service
Last updated: October 24, 2026
Welcome to Flame Lenses at https://flamelenses.com. These Terms of Service govern your use of our website and purchases made through our online store. By accessing the website or placing an order, you agree to these terms.
1. About Our Store
Flame Lenses offers automotive lighting lens products and related items through its online store. Product descriptions, compatibility information, photographs, and specifications are provided to help customers select suitable products.
Customers are responsible for reviewing product details and confirming compatibility with their vehicle before purchasing.
2. Products and Availability
We make reasonable efforts to display products and descriptions accurately. However, product images, colors, specifications, availability, and descriptions may occasionally vary or contain errors.
All products are subject to availability. We reserve the right to correct errors, update product information, or discontinue products where permitted by applicable law.
3. Prices and Payment
Prices are displayed on the website in the currency indicated at checkout. Prices, shipping charges, taxes, and other applicable fees will be presented where relevant before an order is completed.
Payment must be completed using an available payment method. Payments may be processed by third-party payment providers and are subject to their terms and security procedures.
We reserve the right to correct pricing errors and contact customers regarding affected orders before proceeding, subject to applicable law.
4. Orders and Order Confirmation
When you place an order, you submit a purchase request. An automated email may confirm that your order has been received; this does not necessarily mean the order has been accepted or dispatched.
We may contact you to verify order information or address payment, stock, compatibility, or delivery issues. We reserve the right to cancel or refuse orders where legally permitted, including in cases of suspected fraud or incorrect product information. If payment has already been taken for an order that is cancelled, any required refund will be processed according to applicable law.
5. Shipping and Delivery
Shipping options, costs, and estimated delivery times may be displayed during checkout or on product pages.
Delivery dates are estimates unless expressly stated otherwise. Actual delivery may be affected by carrier operations, customs procedures, weather, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping details. Additional charges may apply if a shipment must be redirected or re-delivered, where permitted by law.
6. Returns, Refunds, and Cancellations
Return, refund, and cancellation requests are handled according to our published return policy and applicable consumer protection laws.
Please contact us before returning a product so we can provide the appropriate instructions. Products may be subject to eligibility requirements, including condition and proof of purchase.
Nothing in these terms excludes or limits any consumer rights that cannot legally be excluded or limited.
7. Vehicle Compatibility and Product Use
Customers should verify vehicle make, model, year, trim, and product specifications before ordering. Compatibility information is provided as a guide and may not cover every vehicle variation.
Unless expressly stated otherwise, customers are responsible for ensuring that a product is appropriate for their vehicle and for arranging installation by a suitably qualified person when necessary.
Installation and use must comply with applicable vehicle safety regulations and laws.
8. Website Use
You agree not to misuse our website, interfere with its operation, attempt unauthorized access, introduce malicious software, or use the website for unlawful purposes.
We may restrict access to the website where reasonably necessary to protect our store, customers, or systems, subject to applicable law.
9. Intellectual Property
Website content, including text, graphics, logos, and original images, may be protected by intellectual property laws. You may not reproduce or commercially use protected content without permission, except as permitted by law.
Third-party trademarks and vehicle manufacturer names belong to their respective owners. Their appearance on our website is for identification and compatibility purposes and does not necessarily imply sponsorship or affiliation.
10. Third-Party Services and Links
Our website may use third-party services for payment processing, shipping, email delivery, analytics, and other store functions. Third-party services may be governed by separate terms and privacy policies.
We are not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law.
11. Limitation of Liability
To the extent permitted by applicable law, Flame Lenses will not be liable for indirect or consequential losses arising from the use of the website or inability to access it.
Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited. These terms do not affect any mandatory rights available to customers under applicable law.
12. Privacy
Our collection and use of personal information are described in our Privacy Policy, available at https://flamelenses.com/privacy-policy/ (if this is the published page URL).
13. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be published on this page with a revised date. Changes will apply as permitted by applicable law.
14. Governing Law
These terms are subject to applicable laws and mandatory consumer protection requirements. Any applicable governing law and dispute-resolution arrangements will be determined in accordance with relevant law.
15. Contact Us
For questions about these terms, orders, products, or returns, contact Flame Lenses using the contact details published at https://flamelenses.com.