Privacy Policy

Last updated: October 24, 2026

Flame Lenses (“we”, “our”, or “us”) operates https://flamelenses.com. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase products from our store.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name and contact details, including email address and phone number.
  • Billing and shipping addresses.
  • Order details, products purchased, and transaction information.
  • Information you provide when contacting us for customer support.
  • Technical information such as browser type, device information, and website usage data.

Payment information may be processed by third-party payment providers. We do not intentionally store full payment card details on our website unless explicitly stated.

2. How We Use Your Information

We use personal information to:

  • Process, confirm, and deliver orders.
  • Send order confirmations, order status updates, and other transactional emails.
  • Respond to customer questions and support requests.
  • Operate, maintain, secure, and improve our website.
  • Comply with applicable legal and accounting obligations.
  • Prevent fraud and misuse of our services.

3. Email Communications and Google Gmail API

Our website uses email functionality to send transactional messages, including order notifications and other emails related to store operations.

We may use Google’s Gmail API through an email delivery integration to send emails from our website using an authorized Google account.

When this integration is connected, the application requests permission to use the Google account for email functionality. Google account authorization information, including access or refresh tokens where applicable, may be stored by the website’s email integration to maintain the connection.

How Google data is used:

  • Google account access is used to support email sending from our website.
  • Google data is not sold or used for advertising.
  • We do not use Google data for purposes unrelated to the email functionality described in this policy.
  • We do not transfer Google user data to third parties except as necessary to provide the email functionality, comply with law, or as otherwise permitted by Google’s policies.
  • We do not intentionally use this integration to read or analyze the contents of your personal Gmail inbox.

Our use of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.

You can revoke the application’s access through your Google Account security settings. Revoking access may prevent the website from sending email through that account.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, support checkout, improve performance, and help protect the website. Third-party services may also use cookies according to their own policies.

You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.

5. Sharing of Information

We may share relevant information with service providers who help us operate the store, including:

  • Website hosting and technical service providers.
  • Payment processors.
  • Shipping and delivery providers.
  • Email delivery services.
  • Security, analytics, or website maintenance providers.

These providers may process information only as needed to provide their services or as otherwise permitted by law. We may also disclose information when required by law or necessary to protect our rights, customers, and website.

We do not sell personal information to third parties.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer service, maintain business records, resolve disputes, and meet legal obligations.

We use reasonable technical and organizational measures to protect information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Your Rights and Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing.

To make a privacy-related request, contact us using the contact information published on https://flamelenses.com.

8. Third-Party Services

Our website may link to or use third-party services, including payment providers, shipping providers, and Google services. Their handling of information is governed by their own privacy policies and terms.

Google’s privacy information is available at https://policies.google.com/privacy.

9. Children’s Privacy

Our website is not intended to collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised date.

11. Contact Us

For questions about this Privacy Policy or the handling of personal information, please contact Flame Lenses through the contact details available at https://flamelenses.com.